FlyHouse is proud to welcome Diamond Santos as the new Vice President of Sales for PCG (Private Client Group).
A seasoned luxury aviation executive, Diamond brings more than a decade of experience in private jet operations, charter sales, and high-touch client service. From overseeing multi-leg itineraries for global music tours to managing aircraft logistics and in-flight standards for VIP clientele, her expertise sits at the intersection of precision, personalization, and performance.
Diamond began her career in high fashion with iconic brands like Christian Dior and Cartier, where she developed an exceptional eye for detail, a refined understanding of luxury service, and a deep appreciation for relationship-driven experiences. She later transitioned into private aviation, holding leadership roles at JetReady and Approved Jets. At Approved Jets, Diamond led a high-performing sales team and was instrumental in generating over $25 million in charter revenue, focusing on entertainment clientele and loyal repeat flyers across global markets. Her expertise in music tour aviation is defined by the seamless orchestration of travel for A-list performers, managing intricate routing, sensitive cargo, and high-level privacy with precision and poise.
At FlyHouse, Diamond will lead sales for PCG, a bespoke division committed to delivering personalized charter solutions and private travel management for our most discerning clientele. PCG is led by Jason Firestone, one of the industry’s foremost experts in ultra-high-net-worth travel. Under Jason’s leadership, the group has redefined white-glove service in private aviation, prioritizing access, discretion, and a tailored experience from wheels up to touchdown.
Diamond’s appointment marks a bold step forward in our mission to modernize private aviation with elevated service and authentic connection. Her leadership will further strengthen FlyHouse’s commitment to transparency, trust, and an unwavering focus on the client experience.
“Private aviation isn’t just about getting from point A to point B, it’s about how you feel the entire way. I’m here to make sure every detail reflects that.” — Diamond Santos